Network Engineer | IT Support Specialist | Systems Engineer - Mwangala Gift Imata

Remote

3 years experience

About

Network Engineer | IT Support Specialist | Systems Administrator I am a skilled IT professional with hands-on experience in network administration, technical support, and systems management. I currently work as an ICT Support Engineer, where I manage enterprise network infrastructure, provide end-user support, maintain servers and network devices, and ensure reliable connectivity across the organization. My expertise includes configuring and troubleshooting routers, switches, wireless access points, VLANs, DHCP, IP addressing, and network security. I have practical experience working with Cisco, D-Link, TP-Link Omada, UniFi, Starlink, and fiber-based networks. I also provide Windows and Linux system administration, hardware and software troubleshooting, and technical documentation. Beyond networking, I assist with website administration, IT infrastructure planning, and technology implementation. I take pride in solving complex technical problems quickly while communicating clearly with both technical and non-technical users. What makes me unique is my combination of strong technical knowledge and real-world experience. I don’t just understand networking concepts—I implement, maintain, and troubleshoot live production environments. I approach every project with professionalism, attention to detail, and a commitment to delivering reliable, practical solutions that help clients achieve their goals. Whether you need remote IT support, network troubleshooting, infrastructure design, system administration, or technical consultation, I am dedicated to providing high-quality work, timely communication, and dependable results.